Frequently Asked Questions
Everything customers ask us most often, answered plainly. Still stuck? Call (929) 309-5719 any time, day or night.
About the shop
Who are you?
OH MY GOD FLOWERS is a family-run flower shop with two locations in Brooklyn, New York. We are a real local florist, not an order-gathering website: every arrangement is made by hand in our own shop and delivered by our own team.
Where are your shops and when are you open?
Our main shop at 2413 Coney Island Avenue, Brooklyn, NY 11223 is open 24 hours a day, 7 days a week, phone (929) 309-5719. Our second shop at 295 Broadway, Brooklyn, NY 11211 is open 10 AM to 9 PM, phone (929) 617-3262.
What languages do you speak?
Our team speaks English, Russian, Uzbek, Tajik and Georgian.
Delivery
Do you offer same-day flower delivery?
Yes. Same-day delivery is available on most orders across Brooklyn and New York City. Choose your delivery date in the cart, and order as early in the day as you can. Because our Coney Island Avenue shop never closes, you can always call to check what is still possible today.
Which areas do you deliver to?
We deliver to all five boroughs: Brooklyn, Manhattan, and Queens, the Bronx and Staten Island. Enter the recipient's zip code in your cart to confirm the area and see the delivery fee.
How much does delivery cost?
The delivery fee depends on the distance to the recipient's address. Enter the zip code in your cart and the exact fee appears before you pay. Store pickup from either Brooklyn shop is free.
Can I request a specific delivery time?
Tell us the time you need and we will tell you honestly whether we can hit it. Call (929) 309-5719 rather than ordering online for time-critical deliveries such as funerals, proposals or restaurant surprises.
Do you deliver to funeral homes, hospitals, hotels and offices?
Yes to all four. Include the venue name, the recipient or deceased person's name, the room, floor or ward, and a phone number. For hospitals, check the ward's flower policy first; some units do not allow fresh flowers.
What happens if nobody is home?
We contact you to arrange redelivery, or leave the flowers in a safe place such as with a doorman or front desk when that is appropriate. A redelivery fee may apply if the address details were wrong or nobody was available. Full details are in our delivery policy.
Can I add a card message?
Yes. Type your message in the note box in the cart and we will write it on a card that goes with the flowers.
Orders, prices and payment
How much do your flowers cost?
Arrangements start around $35 for a small hand-tied bouquet and run to $1,250 for 201 long-stem roses. Most customers spend between $80 and $200. Tell us your budget and we will design around it.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay, Apple Pay and Google Pay.
Can I order a custom arrangement?
Yes, we make custom arrangements every day. Send us your colors, flower preferences, budget and any inspiration photos by email or call the shop.
Can I cancel or change my order?
Cancel 24 hours or more before the scheduled delivery for a full refund. Within 24 hours the flowers may already be prepared, so we will move the order to another date or offer store credit. See our refund policy.
The flowers themselves
Are the flowers fresh?
Every arrangement is built to order from fresh stock, not pulled pre-made from a cooler. If your flowers arrive damaged or wilted, send us a photo within 24 hours and we will replace them or refund you.
What if a flower in the photo is unavailable?
Flowers are seasonal. If a specific bloom, wrap or container is unavailable, we substitute something of equal or greater value in the same colors and style, so the arrangement matches the photo as closely as possible.
How long will the flowers last?
With good care, most arrangements last about a week; carnations and chrysanthemums often go two weeks, while peonies and hydrangeas are shorter lived. Our guide to keeping cut flowers fresh explains how to add several days.
Do I need a vase?
Not for a flower box, basket or flower bag: those arrive in their own container with a water source and are ready to display. Hand-tied bouquets need a vase at the other end.
Occasions
Do you do funeral and sympathy flowers?
Yes. We make standing sprays, wreaths, standing crosses and casket sprays, and deliver them to funeral homes and churches across NYC, often at short notice. See funeral flowers and our funeral flower etiquette guide.
Do you do weddings and events?
Yes: ceremony arches, aisle and altar flowers, bridal bouquets, centerpieces, flower walls, hanging installations and more, plus birthdays, baby showers, proposals and corporate events. See weddings and event flowers and call for a free consultation.
Can you set up a marriage proposal?
Yes. We build proposal setups with roses, petals and candles at home, on rooftops, in restaurants and in hotel rooms. Call us early so we can agree timing and access with your venue.
Do you offer weekly flowers for businesses?
Yes. We deliver and refresh arrangements on a schedule for offices, restaurants, hotels and lobbies across Brooklyn and Manhattan.
Ready to order? Browse all flowers, or call us 24/7 at (929) 309-5719.